CITIZENS CHARTER
CITIZENS CHARTER/CLIENTS CHARTER FOR CENTRAL INSTITUTE OF HORTICULTURE (2016-2017)
VISION
To emerge as the pioneering, innovative, farmer focused and self-supporting institute in the country.
MISSION
To provide excellent, innovative and relevant training to all the stakeholders so as to empower individuals and enable horticulture industry to bring about socio-economic development and sustainability in North East Region.
OBJECTIVES
- Capacity building by training of trainers and farmers/beneficiaries.
- Demonstration of improved production technologies.
- Accreditation and certification of nurseries in NER
- Follow-on extension support in the field of horticulture.
- Promotion of organic cultivation of horticulture crops.
- Establishing convergence and synergy among programmes in the field of horticulture.
- Monitoring of centrally sponsored programmes in the area of horticulture.
FOCUS AREAS
- Training of State Govt. officials and farmers/beneficiaries of North Eastern Region
- Three months Certificate Course under Skill Development
- Production and supply of quality planting material
- Accreditation and certification of nurseries in NER
- Transfer of technology through method and result demonstration and publication of folders, manuals, leafles etc
- Promotion of organic farming
- Post harvest, marketing and agri-business promotion through exhibition, seminars, workshop, exposure trip, buyers’ seller meet
- Coordination with state horticulture departments of NER and other National organizations
- Monitoring of centrally sponsored programmes in the area of horticulture
MAIN SERVICES/TRANSACTIONS
Sl. No. | Service(s) / Transaction(s) |
Weight | Responsible person (Designation) |
Email & Mobile | Process | Documents Required |
Fees | ||
---|---|---|---|---|---|---|---|---|---|
Category | Mode | Amount | |||||||
1 | Training for farmers & officials of NER | 10 | Ms.Shisarenla Asst. Horticulture Specialist | This email address is being protected from spambots. You need JavaScript enabled to view it. 9615202114 |
Organising of trainings in horticulture sector in coordination with State Departments | Request letter from farmers/NGOs & Govt. deptts. Of NER | N/A | N/A | N/A |
2 | Three months Certificate Course | 10 | Mr.Prabin Das Marketing Specialist | This email address is being protected from spambots. You need JavaScript enabled to view it. 8974343236 |
Conducting of three months certificate course | Dully filled application form with age & education proof | N/A | N/A | N/A |
3 | Nursery Accreditation | 10 | Mr.Lichamo Asst. Horticulture Specialist | This email address is being protected from spambots. You need JavaScript enabled to view it. 9856818926 |
Accreditation & certification of Nurseries in NER after inspection by committee | Dully filled application form with demand draft | N/A | N/A | N/A |
4 | Quality Planting Material Production | 10 | Mr.A.K.Singh Horticulture Specialist | This email address is being protected from spambots. You need JavaScript enabled to view it. 9402830316 |
Production of quality planting material of focused crops of NER and sale | Indents for requirement of planting material | N/A | N/A | N/A |
5 | Demonstration of improved technologies in NER | 10 | Mrs.Meribeni Horticulture Specialist | This email address is being protected from spambots. You need JavaScript enabled to view it. 9402830406 |
Demonstration of improved production technology of focused crops of NER | Request letters from Farmers | N/A | N/A | N/A |
6 | Settlement of TA/DA and payment to service providers and suppliers | 10 | Mr.Babu Singh Administrative Officer | This email address is being protected from spambots. You need JavaScript enabled to view it. 9402927787 |
Settlement of TA/DA bill of staff & resources persons/various committee of the institute, payment to suppliers, vendors for proper invoices submitted | Bills & invoices complete in all respect | N/A | N/A | N/A |
LIST OF STAKEHOLDERS
Sl. No. | Stakeholders |
---|---|
1 | Farmers of North East Region. |
2 | NGOs working in Horticulture Sector of North east Region. |
3 | Department of Horticulture of North East Region. |
4 | Research and other National level organisations. |
5 | Central Agriculture Universities, State Agriculture Universities and other Central Universities. |
INDICATIVE EXPECATATIONS FROM SERVICE RECIPIENTS
Sl. No. | Indicative expectation from Service Recipients |
---|---|
1 | Timely submission of indents and requirements |
2 | Filling up of forms and documents in proper format as per requirements |
3 | Timely follow up action by the recipients |
COMPLAINTS & GRIEVANCES
Name of public Grievance Officer | Landline | Mobile | |
---|---|---|---|
Dr. Lallan Ram | 03862-247707 03862-247249 |
9436276767 | This email address is being protected from spambots. You need JavaScript enabled to view it. |