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CENTRAL INSTITUTE OF HORTICULTURE

केंद्रीय बागवानी संस्थान

Department of Agriculture, Cooperation & Farmers Welfare

कृषि, सहकारिता एवं किसान कल्याण विभाग

Ministry of Agriculture & Farmers Welfare

कृषि एवं किसान कल्याण मंत्रालय

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  • Citizen Charter

Citizens Charter/Clients Charter

For

Central Institute of Horticulture

(2021-2022)

VISION

To emerge as the pioneering, innovative, farmer focused and self-supporting institute in the country.

MISSION

To provide excellent, innovative and relevant training to all the stakeholders so as to empower individuals and enable horticulture industry to bring about socio-economic development and sustainability in North East Region.

OBJECTIVES

  • Capacity building by training of trainers and farmers/beneficiaries.
  • Demonstration of improved production technologies.
  • Accreditation and Certification of Nurseries in NE region.
  • Certificate courses in horticulture.
  • Follow-on extension support in the field of horticulture.
  • Promotion of organic cultivation of horticulture crops.
  • Establishing convergence and synergy among programmes in the field of horticulture.

FOCUS AREAS

  • Training of State Government Officials and Farmers/Beneficiaries of North Eastern Region.
  • Production and supply of Quality Planting Material.
  • Accreditation and certification of horticulture nurseries in NER.
  • Certificate courses in horticulture.
  • Skill development courses in horticulture.
  • Transfer of technology through method & result demonstration & publication of folders, manuals, leaflets etc.
  • Promotion of Organic Farming.
  • Post harvest & value addition of horticulture crops
  • Marketing and agri-business promotion through exhibitions, seminars, workshops, exposure trips, buyers & sellers meet.
  • Coordination with State Horticulture Departments of NER and other National Organizations, Farmers’ Group and Self Help Groups.

MAIN SERVICES / TRANSACTIONS

Sl. No.

Service(s) / Transaction(s)

Weights

Responsible person (Designation)

Email

Mobile

Process

Documents Required

Fees

Category

Mode

Amount

1 Training for farmers & officials of NER 10 Dr.Moasosang Longkumer Asst. Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it. 8257055132 Organising of trainings in horticulture sector in coordination with Farmers, State Hort. Departments/KVKs/ICAR institutes Request letter from farmers/FPOs, KVKs & Govt. Depts. Of NER N/A N/A N/A
2 Skill Development Training on Gardener 10 Mr. Anjani Kumar Singh This email address is being protected from spambots. You need JavaScript enabled to view it. 9402830316 Conducting of 260 Hrs skill development trainings Dully filled application form with age & education proof N/A N/A N/A
3 Skill Development Training on Floriculture-Protected Cultivation 10 Mr. Arvind Singh Technical Consultant This email address is being protected from spambots. You need JavaScript enabled to view it. 9436831553 Conducting of 200 Hrs skill development trainings Dully filled application form with age & education proof N/A N/A N/A
4 Three months Certificate Course on Post Harvest Management and Value addition of Horticulture Crops 10 Ms.Vinika Aomi Post Harvest Technologist This email address is being protected from spambots. You need JavaScript enabled to view it. 9612240722 Conducting of three months certificate course Dully filled application form with age & education proof N/A N/A N/A
5 Nursery Accreditation 10 Mr.A.K.Singh Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it. 9402830316 Accreditation & certification of Nurseries in NER after inspection by committee Dully filled application form with demand draft N/A N/A N/A
6 Quality Planting Material Production 10 Mr.A.K.Singh Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it. 9402830316 Production of quality planting material of focused crops of NER and sale Indents for requirement of planting material As per approved price list of the Department
7 Demonstration of improved technologies in NER 10 Dr.Moasosang Longkumer Asst. Horticulture Specialist This email address is being protected from spambots. You need JavaScript enabled to view it. 8257055132 Demonstration of improved production technology of focused crops of NER Request letters from Farmers/KVKs N/A N/A N/A
8 Settlement of TA/DA and payment to service providers and suppliers 10 Mr. Prabin Das Marketing Specialist & Accounts Incharge This email address is being protected from spambots. You need JavaScript enabled to view it. 8974343236 Settlement of TA/DA bill of staff & resources persons/various committee of the institute, payment to suppliers, vendors for proper invoices submitted Bills & invoices complete in all respect N/A N/A N/A

SERVICE STANDARDS

Sl. No.

Service(s) / Transaction(s)

Weights

Success Indicator (s)

Service Standard

Unit

Weight

Data Source

1 Training for farmers & officials of NER 10 Organising of trainings in horticulture sector 30 Working days    
2 Skill Development Training on Gardener 10 Conducting of 260 Hrs skill development trainings 30 Working days    
3 Skill Development Training on Floriculture-Protected Cultivation 10 Conducting of 200 Hrs skill development trainings 30 Working days    
4 Three months Certificate Course on Post Harvest Management and Value addition of Horticulture Crops 10 Conducting of three months certificate course 30 Working days    
5 Nursery Accreditation 10 Accreditation & certification of Nurseries in NER 30 Working days    
6 Quality Planting Material Production 10 Production of quality planting material of focused crops of NER and sale 12 Months    
7 Demonstration of improved technologies in NER 10 Demonstration of improved production technology of focused crops of NER 30 Working days    
8 Settlement of TA/DA bill of staff & resources persons/various committee of the institute, payment to suppliers, vendors for proper invoices submitted 10 Timely clearance and payment of bills 15 Working days    

LIST OF STAKEHOLDERS

Sl. No.

Stakeholders

1 Farmers of North East Region
2 FPOs working in Horticulture Sector of North East Region
3 Department of Horticulture of North East Region
4 ICAR/KVK Institutes
5 Research and other National level organisations
6 Central Agriculture Universities, State Agriculture Universities and other Central Universities

INDICATIVE EXPECTATIONS FROM SERVICE RECIEPIENTS

Sl. No.

Indicative expectation from Service Recipients

1 Timely submission of indents and requirements
2 Filling up of forms and documents in proper format as per requirements
3 Timely follow up action by the recipients

LIST OF STAKEHOLDERS

Name of public Grievance Officer

Landline

Mobile

Email

Dr.N.K.Patle, Director I/c 03862-247707 9711457453 This email address is being protected from spambots. You need JavaScript enabled to view it.